Experienced Customer Care Coordinator
- Montego Bay, Jamaica
- March 6, 2023
I am a trained in customer service and Business Administration. I also possess much experience in sales and collections. I also spent some time as a class room teacher. As youth President and Musical Director of Grace Temple Fellowship of churches Jamaica, I do have leadership under my belt. My Passion and love is in Ministry performing arts and sports. I am a fast learner who craves the opportunity to garner more experience within the business and accounting field.
Category
E-mail
Phone Number
Education
Business Administration ( Secreterial Studies) @ HEART Trust NCTVET
Mar 2022
— Current
My Education and training covered the roles and responsibilities of an Office administrator withing the business field. My course was 58% practical and 42% theory. The knowledge gained is deemed adequate to perform the everyday tasks of an Administrative Assistant.
Experience
Sales Agent; Customer Care Representative; Customer Care Coordinator @ National Pen
Jan 2019
— Current
I managed high volumes of inbound and outbound calls regarding sales matters. I then moved on to quality checking customer orders and accounts to catch errors and correct them while assisting with other customer related concerns via phone and email.