Hard working
- Greater Portmore, Jamaica
- December 31, 2018
My ability to grasp new procedures quickly, cope well with pressures and to interact effectively with all people would make me an asset to the group. My organizational, communication, analytical, time management and strong customer focus skills are exceptional. A strong sense of commitment, professionalism and diplomacy leads me to believe that I would be a valuable member of your team.
Category
E-mail
Phone Number
Education
Associate Degree @ University of Technology
Aug 2013
— Current
Experience
Cashier/ Customer Service Representative @ Courts Jamaica Limited
Sep 2010
— Jun 2018
• Resolve escalated customer queries/concerns and other internal issues
• Provide on the job training for new employees
• Reconcile system balance with operators daily intake of cash and cheque
• Making daily entries of daily sales while ensuring accounts are updated correctly
• Liaise with department Managers for the sales dispute
• Assist floor associates as required
• Generate customer discount Report and verify customer quotes to balance what’s showing
• Engage customers to obtain and understand the client current and future financial needs by proactively providing them with appropriate advice, services, and referrals to financial advisors
• Process and qualify Cash loan applicants for approval
• Process Jamaica National Money Transfer remittances
• Verify and release funds for JMMB cheque
• Provide on the job training for new employees
• Reconcile system balance with operators daily intake of cash and cheque
• Making daily entries of daily sales while ensuring accounts are updated correctly
• Liaise with department Managers for the sales dispute
• Assist floor associates as required
• Generate customer discount Report and verify customer quotes to balance what’s showing
• Engage customers to obtain and understand the client current and future financial needs by proactively providing them with appropriate advice, services, and referrals to financial advisors
• Process and qualify Cash loan applicants for approval
• Process Jamaica National Money Transfer remittances
• Verify and release funds for JMMB cheque