Kimberley Bourne

July 12, 2018

Dear Sirs:
Dear Sir/Madam,

Please consider this as my formal application for the position of Customer Service Representatives that I have great interest in within your prestigious organization. I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. I feel certain that my strong Business Administration skills coupled with my Customer-centric and Problem solving capabilities will be of immediate value to the Customer Service Unit. The experience, knowledge and training gained over the years have enabled me to perform at an optimum level in my current capacity as an Enrolment Assistant.
Having possessed problem solving skills, along with a good grasp of working knowledge in customer service, I am confident that I possess the requisite skills to ensure that efficiency and effectiveness become the hallmark of your prestigious institution. I will endeavor through training, to empower the staff to utilize their skills and apply it to make a concerted effort to provide excellent service thereby promoting voluntary compliance. These and other efforts will be utilized in pursuance of the fulfillment of our role in helping your organization to realize its vision and surpassing their goals”.

I very much hope that you will look favorably upon my application by recognizing my enthusiasm, talents in the field of Customer Service and my future potential. I would dearly like to further discuss the scope of this position, with you in person, and would welcome the chance of a meeting.
Yours thankfully,
K. Bourne
Kimberley Bourne