Alicia Stephenson

Goal oriented with experience in customer service and sales

I am writing to apply for an Administrative/ clerical position at your establishment. I have several years of experience in a variety of fields including Sales/ marketing.
In addition to my extensive office experience, I have strong communication, customer service, and administrative skills. My broad background makes me an excellent candidate for this position.
Thank you for your consideration. I look forward to hearing from you to arrange an interview.

Phone Number


Business Administration and Commerce @ Heart Trust Nta
May 2014 — Feb 2015
Business Administration & Commerce Level 1&2
Caribbean Secondary School Certificate (CSEC) @ St. Mary's College
Aug 2003 — Jul 2008
Caribbean Secondary Examination Council Certificate:
4 CSEC- English Language, Clothing and textile, Human& Social Biology, Social Studies


Trainee/ Administration @ Social Development Commission
Dec 2017 — Jan 2018
1. Handle incoming and Outgoing Telephone Calls
2. Create Purchase Orders, Invoices, Memos and Business Letters
3. Enter Data and makes updates (SPSS)
4. Operate the use of the Fax Machine, Photocopier, Printer and Guillotine
5. Sort and File documents
Sales and Marketing Executive @ Gospel Ja Fm
Mar 2017 — Current
1. Demonstrates promotional products & services as deemed necessary to clients
2. Schedule appointments and meeting respectively
3. Find ways to sell products in the face of a not inopportune time.
4. Research client base and find necessary awareness to express sales optimum.
5. Answer questions from clients
6. Make products appeal to the target market
Adminstrative Assistant @ Help Ja Ltd!
Jul 2015 — Jan 2016
1. Handle incoming and outgoing Telephone Calls
2. Create Templates for New Projects
3. Create Business Letters, Invoices, Memos
4. Filing of documents
5. Registration of Students for Programs offered
6. Record Keeping of students attendance on a daily basis

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