Vanessa Grant

Experienced Customer Service and Reservations Agent
Experienced Customer Service and Reservations Agent
  • Montego Bay, Jamaica
  • January 21, 2018

I am a reliable, honest, intelligent and a self-motivated individual who possesses a professional attitude and will be a very valuable asset to your organization if given the opportunity.

I am an experienced Customer Service and Reservations Agent, have worked for Royal Caribbean International and AT&T in the past. I do possess great customer service skills and I am goal and results oriented and a great team player.

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Phone Number
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Study Level
Certificate

Education

Preliminary Sciences @ Montego Bay Community College
Sep 2015 — Jun 2016
This course was a prerequisite for my acceptance to the University of The West Indies... Got accepted.

Experience

Customer Service/ Reservations Agent @ Conduent- Royal Caribbean International
May 2017 — Nov 2017
My role as a Customer Service/ Reservations Agent was to create, amend and cancel reservations for Travel Agents and the Direct guests that will be cruising. Also played an important role in Customer Service as I was also responsible for answering any questions or queries either person had.

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