I am a determined individual who enjoys working in customer service and treat customers how I would love to be treated. I am quick thinking and possess critcal skills such as empathy and not only sympathy. I do enjoy challenges and i am able to work in hectic environments. Integrity and perseverance are just a few of the many virtues I possess and i am eager to exercise these with an established company.
Diploma @ St. Hilda's Diocesan High
— Aug 2014
I have studied at this institution where I received 8 subjects at CSEC level.
Customer Service Representative @ Conduent
I am currently working on an airline account that handles reservations. With many mishaps that can take place, I have went above and beyond in helping to find resolutions for issues out of my control while remaining human.
Customer Service Representative @ Hinduja Global Solutions
— Jan 2022
I was a phone agent working in the Healthcare sector for an Insurance Company. Taking many calls throughout the slow and busy days while adhering and meeting goal s.