Sha- kae Williams

I have experience in customer service representative and office etiquette.
  • Kingston, Jamaica
  • March 28, 2021

I am a good communicator both written and orally. I value stakeholders as these persons are the reason why an organization is in operstion. I posses core valuse such a respect, integrity, accountability, professionalism,confidentiality and honesty. I believe in positive results and reciprocating negative results. I am a confident, hardworking , determine and persistent individual. I posses office etiquette experience as well as customer service experience.

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Phone Number
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Study Level
Bachelors Degree

Education

Bsc degree in Customs Processes, Freight Forwarding and Immigration @ Caribbean Maritime University
Sep 2016 — Nov 2020
This area of study have to do with shipping and logistics, warehousing ,customer service and the overall protection of Jamaica's border. To stop the illicit and illegal trade to and from Jamaica. What we aim to do is the rid the movement of illegal and illicit goods in order to protect Jamaica.

Experience

Customer service representative @ St. Thomas Municipal Corporation
Jul 2020 — Jul 2020
Greeting customers, assisting customers with their queries and concerns.
Cashier and / server @ McDonalds
Jun 2019 — Aug 2019
Assisting customers at the counter and at the drive- thru, preparing food and beverages and cleaning.
Events team member @ Cedar Point Amusement Park
May 2019 — Sep 2019
Preparing different environments for events which includes cleaning, decorating and organizing locations for events
Customer Service Representative Assistant @ National Property and General Insurance Brokers
May 2018 — Aug 2018
Greeting customers, assisting customers with their queries and concerns both over the phone and face to face, filing documents, recording information, scanning documents and photographying documents.
Assistant Teacher @ Next Stepp Educational Centre
May 2017 — May 2017
Teaching students and speaking with parents regarding their child / children.
Customer Service Representative @ Super Care Pharmacy
May 2014 — Aug 2014
Greeting customers, Cashier, assisting customers in acquiring the good(s) they desire.

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