Oleishia Prawl

Hardworking always striving for success.
  • Kingston 10, Jamaica
  • September 5, 2017

I am a very productive person who is very friendly and cooperative. My major strength is that I am a hardworking individual who is determined to always meet my goals. I can attest that I will be a fit person to be a part of your organization as I am a dedicated worker who always work at my best abilities in a timely and efficient manner.

Over Five years of Customer Service experience along with data entry experience.
Great communication skills.
Dedicated worker and complete all tasks accurately in a timely manner.
Very good at cooperating and interacting with persons also very friendly.

Excellent communication skills, developed through experience in customer service over the past years.

Proficient computer literacy proven through work experience in Microsoft office, Microsoft word, Microsoft excel and Microsoft PowerPoint.

Highly critical thinker with effective researching skills proven through work experience in customer service in resolving customer issues with best resolution.

Exceptional leadership skills developed through work experience in club and voluntary services.

Flexible team player who prospers in a fast-paced work environment based on past experience balancing voluntary services with 24 hours shift job.

Interpersonal and relationship building skills proven through work experience in club involvement, group activities and voluntary services.

Phone Number
Study Level


Bsc Business Adminstration @ University College of the Caribbean
Sep 2011 — Current
Degree currently pending
Student @ St Hughs High School
Sep 2003 — Jun 2008
Year 2003-2008 (St. Hugh’s High School)
-6 CXC Subjects:
English Language (Grade one)
Mathematics (Grade Two)
Social Studies (Grade Two)
P.O.A (Grade Two)
P.O.B (Grade Three)
Visual Arts (Grade Three)


Sales Representative @ Startek (holiday Inn Club Vacations)
Jan 2016 — Apr 2017
Completed outbound calls daily to persons in United states offering a discounted vacation package and introducing Timeshare to each customer always aiming beyond daily goals.
Customer Care representative/ Team leader @ Digicel Jamaica
Sep 2013 — Mar 2015
Answered calls daily assisting prepaid, postpaid, broadband and technical customers queries always ensuring first call resolution and that customers issues are always met and resolved.

As a team leader on one year job rotation i assisted agents with calls that are being escalated also as a team leader ensuring each individual meets there targets and daily goals always encouraging each agent to be the best.
Customer service rep/ Data entry clerk @ Firearm Licensing Authority
Jun 2009 — Apr 2012
Assisted customers with renewal of there firearm license, Also created applications for new holders and creating licences and permits to be processed for both individuals and security companies.

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