Odane McDonald

Experience Customer Service Representative
  • Westmoreland, Jamaica
  • December 29, 2020

I’m a great listener,Who utilize Active listening, Assuring
Empathizing & sympathizing
Supporting
Troubleshooting
Advising
Adaptive
And resolving

My experience includes inbound outbound Customers Service, Hardcore Collection, Soft Collection,Billing,filling/Book keeping,Hardcore Sales and face to face for 4 years. Within my 4 years Experience I’ve also learn to match Colors, both house and Automotive.

E-mail
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Phone Number
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Website
Study Level
CXC/Cape

Education

Certificate in Supervisory Management, Marketing and sales and Project Management @ UWI
Feb 2020 — May 2020
Supervisory Management
Managing people in the workplace, offering support to coworkers and ensuring all fellow employees complies with company policies and regulations.

Marketing and Sales
Developing Marketing strategies to promote sales and creating action plan.

Project Management
Management of projects in a workplace or an a Construction site. Creating a layout of the work to be carried out until completion.

Experience

Paint Technician/Supervisor @ Paint Plus
Dec 2015 — Dec 2019
Mixing of Automotive Paint to provide a matching refinished, over seeing daily task, setting daily goals, providing feedback to management ,research and execute sales strategies and managing delinquent accounts while providing billing and accurate book keeping.

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