Nikisha Rassiawarn

Experienced Sales and Marketing Strategist

Creative and business-savvy young professional with 4 years’ experience as a CRM Supervisor who thrives in competitive and fast-paced environments.
Area of skills and expertise:
. Team Management
. Client Relations Specialist
. Microsoft Office Suites
. Communications Specialist

Phone Number
Study Level
Bachelors Degree


Bachelors Degree Marketing @ University of the West Indies Mona
Sep 2010 β€” Nov 2014


Experiences Sales and Marketing Strategist @ Sutherland Global
Aug 2013 β€” Current
I am tasked with the responsibility of strategizing sales techniques to increase production and customer service for the independent business unit. I assist to formulate strategies and techniques to ensure sales and customer service targets are met and exceeded. I build customer relationships by building rapport with customers and ensuring regular follow-up processes are completed. I am also given the responsibility to effectively communicate with team members to maintain clearly defined expectations. My responsibility is to also monitor employee productivity and engage team in various incentive programs and contests designed to support achievement of production goals. I also assist in the completing payroll documents and updating of coaching sessions.

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