Danielle Smith

Your wings already exist. All you have to do is fly.
Your wings already exist. All you have to do is fly.
  • Kingston, Jamaica
  • September 4, 2019

My name is Danielle Smith and I am a 2nd-year student at The University of the West Indies. I currently completing my BEd. in Mathematics and I have every intention of going into the Jamaican classroom to leave my mark on the nation's children of tomorrow.

I pride myself on being work driven and committed to any task at hand and I will always try to complete any task or assignment to the best of my ability. I believe all persons have the ability to succeed in life, we only need to get up and try to make our dreams a reality.

I believe we all were born with wings, however, it is up to us to learn how to fly.

Phone Number
Study Level
Bachelors Degree


Bachelor of Education in Secondary Mathematics @ The University of the West Indies
Sep 2017 — Current
The Bachelor of Education is a professional degree which is normally intended for practitioners in the field of education. This degree is awarded to those who have satisfied the necessary requirements.
NCTVET Level 1 Digital Animation @ The Mico University College
Sep 2016 — Jun 2017
General High School Diploma @ St Hugh's High School
Aug 2010 — Jun 2015


IT Support Analyst @ The UWI School of Nursing
May 2019 — Current
Troubleshoot & resolve ICT issues within the department.
IT Support Analyst, Receptionist & Trainer @ The Mona Information Technology Services
Oct 2017 — May 2019
- Call management
- Live online chats management
- Helpdesk request and ticket management
- Product Marketing, including Open Source Software
- Hardware & Software troubleshooting
- Domain Access Management for UWI systems
- Software installations
- Access control Management for The UWI
- Orientation and Research Days Facilitator (MITS)
- MITS Front Desk Operation Duties
- Training of new recruits for the post of IT Support Analyst and Customer Service Agent
Cinema Clerical @ The Palace Amusement Company
Feb 2016 — Aug 2016
Questions & Solutions Author
Nov 2015 — Feb 2016

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