Amelia Salmon

Experienced Customer Service Representative.
Experienced Customer Service Representative.
  • Harmony Hall District Highgate P.O, St. Mary Jamaica, Jamaica
  • February 12, 2019

I consider my self has a hard working, enthusiastic, determine, and self motivated individual who works assiduously to get any task done that I am assigned to do. My special includes but are limited to communication, time management, interpersonal skills, problem solving, and persuasiveness

An organized results- oriented Customer Service Professional with over 8 (eight) years of experience, outstanding communication, relationship building and influencing skills which inspire confidence and loyalty. Proven ability to collect and manage information efficiently and accurately. Reputation for displaying professionalism and high levels of integrity.

To be productively engaged in an organization where my communication, organizational and customer skills can be effectively utilized to enable the organization to accomplish its goals, while ensuring any professional growth and development.

E-mail
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Phone Number
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Study Level
Associate Degree

Education

Associate of Science in Business Studies @ Moneague College
Sep 2005 — Nov 2007
It was a 2 year degree in which, I was exposed to various courses that includes: Business Ethics, Statistics, Communications, Sociology, Psychology, Computerized Accounting just to the name a few.

Experience

Customer Service Representatives @ New Arizon (Highgate)
Aug 2008 — Oct 2016
● Disburse of cash to tellers, cross selling of products and services alike.
● Issuing of cash to customers, paying bills, process money transfer, and wire money locally and internationally.
● Handling customer’s complaints, and answering the telephone.
Sales Clerk @ UpScale
Nov 2007 — Apr 2008
● Utilize product knowledge to promote sales.
● Promote sales by assisting customers and offering suggestions.
● Obtain and receive merchandise, total bills, accept payments and making change for customers.
● Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
● Maintaining the presentation of sales floor, products, signage and displays.

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