Mathematical modeler, supervisor customer support department
- Kingston, Jamaica
- May 18, 2022
Skilled in problem solving
Customer support skills:
Provide creative and actionable responses to client issues
Model/crm creator for departments or small businesses.
Team lead: train new recruits for different departments.
Bachelors degree in mathematics and modeling processes @ The University of the West Indies
Sep 2016 — Aug 2021
Advanced and unique problem solving techniques. As a mathematical modeler, I am taught to adapt and solve problems in any industry by research, experience and hands on applications.
Supervisor- Customer Support @ ASAP Express Ltd.
Feb 2021 — Current
Supervise and assist team members in charge of managing customer queries and providing support to the other departments. Log and complete all external and internal queries in a timely manner. Manage emails and social media platforms as well as all company calls.